Withdrawal Limits and Processing Times
8www o processes most withdrawals in around 42 minutes. Your first withdrawal may take slightly longer because the account team completes a one-time identity check first. After that, payouts follow the standard timeline.
| Rule | Amount / Time | Notes |
|---|---|---|
| Minimum withdrawal | ৳600 | Per transaction |
| Maximum daily withdrawal | ৳2,45,000 | Member tier (default) |
| Standard processing time | ~42 minutes | After approval |
| First-time withdrawal | Under 1 hour | Includes KYC review |
Submit your withdrawal request before 10 PM to avoid any queue build-up during peak hours. Requests submitted later at night typically still settle within the same window.
Supported Payout Methods in Bangladesh
All five methods below are available for withdrawals. Use the same mobile banking account that you used to deposit — the name must match your registered account to pass our payment checks.
| Method | Min Per Request | Payout Speed | Fee |
|---|---|---|---|
| bKash | ৳600 | ~42 min | Free |
| Nagad | ৳600 | ~42 min | Free |
| Rocket | ৳600 | ~42 min | Free |
| Upay | ৳600 | ~42 min | Free |
| Bank Transfer | ৳600 | ~42 min | Free |
How to Submit a Withdrawal Request
The process takes about two minutes once your account is verified. Follow these steps in order:
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1
Log In to Your Account
Go to 8www o login page and sign in. Make sure you are using the account that holds the funds you want to withdraw. Two-factor verification may prompt if you are on a new device.
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2
Open the Withdrawal Section
From your account dashboard, tap "Wallet" then select "Withdraw". On the mobile app, the wallet icon sits at the bottom of the screen. The 8www o app (Android v3.9.2) makes this especially quick.
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3
Choose Your Payment Method
Select bKash, Nagad, Rocket, Upay or Bank Transfer. Enter your registered mobile wallet number or bank account. The name on the account must match your 8www o profile exactly.
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4
Enter the Amount
Type the amount you wish to withdraw. The minimum is ৳600. You can submit multiple requests throughout the day, but the combined total cannot exceed ৳2,45,000 at Member tier. Higher VIP tiers unlock higher daily limits.
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5
Confirm and Track
Review the summary screen and tap "Confirm Withdrawal." You will receive an on-screen reference number. Track your request under "Transaction History." Most payouts land in your wallet within 42 minutes.
KYC Verification: What You Need Before Your First Withdraw
8www o requires a one-time identity check before it releases your first withdrawal. This protects your account from unauthorised payouts and keeps the platform compliant. You only do this once — every withdrawal after that is straightforward.
Start your KYC upload as soon as you register — do not wait until you are ready to withdraw. The review takes up to 12 hours, and your withdrawal will be held in queue until it clears.
Accepted Identity Documents
Upload a clear photo or scan of any one of these documents:
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National ID Card (NID)
Both sides of your Smart NID card. Make sure the card number, name, and photo are fully visible. -
Passport
Data page only (the page with your photo, name, and passport number). No need to scan every page. -
Driving Licence
Front face of your BRTA-issued licence. Ensure the hologram and printed text are not obstructed.
Photo Requirements for Uploaded Documents
| Requirement | Details |
|---|---|
| File format | JPG, PNG or PDF |
| Max file size | 5 MB per file |
| Minimum resolution | Readable text at 100% zoom |
| Lighting | No glare, flash reflection or shadow on text |
| Edges | All four corners of the document must be visible |
| Selfie required? | Not required for NID — may be requested for passport |
Upload Your KYC Documents — Step by Step
The upload form is inside your account profile. Here is how to find it and complete the process:
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1
Go to Your Profile
After logging in, tap your avatar icon in the top-right corner. Select "My Account" then "Identity Verification." You will see the current status of your KYC (Pending / Under Review / Approved).
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2
Select Document Type
Choose NID, Passport or Driving Licence from the dropdown. This tells the review team which document to expect and speeds up the check.
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3
Upload Your Files
Tap the upload button and select your photo(s) from your phone gallery. For NID, upload both front and back. For passport, upload the data page only. Keep file size under 5 MB.
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4
Wait for Review
The team reviews KYC submissions within 12 hours. You will receive an in-app notification once approved. If something is unclear, support will ask you to re-upload — you can reach them via 24/7 live chat.
Your documents are stored on encrypted servers and used solely for the purpose of verifying your identity. They are never shared with third-party marketing services. See our Privacy Policy for full details.
Why Withdrawals Get Rejected — and How to Fix Them
Most rejected requests have a straightforward fix. The table below lists the most common causes and what to do next. If the reason is not listed, open a live chat and quote your transaction reference number.
| Rejection Reason | What It Means | Fix |
|---|---|---|
| KYC not completed | Identity not yet verified before first withdrawal | Upload your NID, passport or driving licence and wait for the 12-hour review |
| Wallet name mismatch | The bKash/Nagad name differs from your 8www o profile | Use only the wallet registered under your own name; contact support to update your profile name if there is a typo |
| Unmet wagering requirement | Bonus funds require 22× turnover before cashout | Check your bonus progress bar in Wallet > Bonuses; complete the required turnover first |
| Below minimum amount | Request is under ৳600 | Increase the withdrawal amount to at least ৳600 |
| Daily limit reached | Total requests today exceeded your tier's daily cap | Wait for the daily limit to reset at midnight; upgrade your VIP tier for a higher cap |
| Suspicious activity flag | Unusual login location or multiple rapid requests | Contact 24/7 live chat with your account email and reference number for a manual review |
Unlock Higher Daily Limits Through the 8www o VIP Programme
Your default daily withdrawal cap is ৳2,45,000 at Member tier. As your monthly turnover grows, you move up the VIP ladder and your cap rises with it. Here are all five tiers:
| Tier | Monthly Turnover | Daily Withdrawal Limit | Daily Cashback | Birthday Bonus | Personal Manager |
|---|---|---|---|---|---|
| Member | — | ৳2,40,000 | 1.4% | — | |
| Star | ৳80,000 | ৳3,20,000 | 1.5% | ৳800 | |
| Elite | ৳3,00,000 | ৳4,30,000 | 1.6% | ৳2,000 | |
| Master | ৳12,00,000 | ৳5,70,000 | 1.7% | ৳4,800 | |
| Legend | ৳44,00,000 | ৳7,50,000 | 1.8% | ৳12,000 |
VIP status is calculated based on verified turnover in the previous calendar month. Your tier updates automatically on the first of each month. See the full Bonus & VIP page for cashback and birthday bonus details.
Questions Players Ask About Withdrawals
How long does a withdrawal take on 8www o?
Most withdrawals are processed within 42 minutes of approval. Your first withdrawal may take under one hour because the account team runs a one-time KYC check. After that, all future requests follow the standard 42-minute timeline.
What is the minimum withdrawal amount?
The minimum is ৳600 per request. There is no fee charged on withdrawals — the full amount you request is what you receive in your mobile wallet or bank account.
Can I withdraw using a different bKash number from the one I deposited with?
No. For security reasons, the wallet number used for withdrawal must match the one linked to your 8www o account. If you need to update your payment details, contact 24/7 live chat and complete an identity check first.
What documents do I need for 8www o KYC?
You need one of: National ID Card (NID — both sides), passport (data page), or driving licence (front face). Photos must be clear, fully in-frame and under 5 MB each. The review team completes the check within 12 hours.
My withdrawal was rejected because of a wagering requirement. What now?
Bonus funds need to be turned over 22 times before they can be withdrawn. Go to Wallet > Bonuses to see your current progress. Continue playing to meet the threshold, then submit the withdrawal request again. Only the wagered portion is affected — deposits made without a bonus have no such restriction.
Is there a daily withdrawal limit on 8www o?
Yes. At the default Member tier, the daily limit is ৳2,45,000. Higher VIP tiers raise this cap: Star gets ৳3,20,000, Elite ৳4,30,000, Master ৳5,70,000, and Legend players can withdraw up to ৳7,50,000 per day. Limits reset at midnight each day.
Can I withdraw to a bank account instead of a mobile wallet?
Yes. Bank Transfer is a supported payout method alongside bKash, Nagad, Rocket and Upay. The minimum and processing time are the same — ৳600 and around 42 minutes. Enter your bank account number and routing details carefully; errors may delay the payout.
How do I track my withdrawal request?
After submitting, you will get a reference number on-screen. Go to Wallet > Transaction History to see the real-time status of every request (Pending, Processing, Completed or Rejected). If a request is stuck in "Processing" for more than two hours, contact live chat with your reference number.